How do I return an item?

We guarantee our products with a 30 day bottom-of-the-jar guarantee!
our products risk-free for 30 days and if you are not satisfied with your results,
simply send the products back to us for a full refund. 

We're confident that you will enjoy using our products containing natural ingredients derived from the swiss alps
and will notice optimum results. But for peace of mind, we offer you the above guarantee. Our products are completely
unique containing natural ingredients such as hyaluronic acid, edelweiss, stem cell, red snow algae, essential proteins 
and mimetic peptides. Most importantly, all products are completely Paraben free, ensuring your skin only absorbs chemical
free products that bring no harm to you in the long term. 

Address for product returns:

a.g.e. Stop GmbH
2 Bundesplatz
Zug 6300

Please email customer service at and let us know the
tracking number of your return package so that we can track your return item
once it arrives.

Thank you.